First and foremost, sign your ticket! You should always sign the back of your Lottery ticket as soon as you purchase it. This will help prevent someone else from claiming a prize on your Florida Lottery ticket if it is lost or stolen, or if someone tries to scratch out, white out or change your signature.
All Draw game prizes must be claimed at a Florida Lottery retailer or Florida Lottery district office on or before the 180th day after the winning drawing. All Scratch-Off and Fast Play game prizes must be claimed at a Florida Lottery retailer or Lottery office on or before the 60th day after the official end of the game. For faster payment, Florida Lottery winners should complete the information on the back of their winning ticket and take it to any retailer for validation. The ticket issued is the only valid receipt for claiming a prize.
General questions about claiming prizes may be answered by Florida Lottery district offices, the Player Information Line at (850) 487-7787, our Frequently Asked Questions page, or by contacting our Customer Service Office. We recommend that players contact the Florida Lottery district office in their area to confirm the hours of operation for same-day payment and to confirm the necessary documentation for their claim to be processed.
Players should call the Player Information Line at (850) 487-7787 or TDD (850) 487-7784 for instructions and assistance.
All winning tickets of $250,000 or less may be mailed to the Florida Lottery for prize payment.To claim your prize by mail, simply mail the ticket(s) and the documentation below listed under "Required Documentation" to:
250 Marriott Drive
Tallahassee, FL 32399-9939
The envelope in which a ticket is mailed must be postmarked on or before the 60th day after the official end of game for a Scratch-Off ticket or Fast Play ticket and on or before the 180th day after the winning drawing for a Draw ticket.
U.S. Postal Service regulations include various restrictions on mailing Lottery tickets. The risk of mailing tickets remains with the player and will not be assumed by the Lottery.
To claim a prize of $600 or more, the player must:
Players should provide all documentation required to pay a prize at the time the claim is filed with the Lottery. If a Draw game ticket has been validated by a retailer and the prize was not paid, the ticket and all required documents must be received by the Lottery on or before the 210th day after the draw date. If the ticket has not been validated by a retailer, the envelope and its contents must be postmarked on or before the 180th day after the draw date. For Scratch-Off or Fast Play tickets that have been validated by a retailer, all documentation required to pay a prize must be submitted to the Lottery on or before the 90th day after the official end of the game. If the Scratch-Off or Fast Play ticket has not been validated by a retailer, the envelope and its contents must be postmarked on or before the 60th day after the official game close. If all required documentation is not received by the Lottery by the 210th or 90th day, as applicable, the prize will be forfeited.
Under the Federal Privacy Act, disclosure of a person's Social Security number is voluntary unless a Federal statute specifically requires such disclosure or allows states to collect the number. For claimants of Florida Lottery prizes valued at $600 or more, disclosure is required by 26 U.S.C. s. 3402 and 26 U.S.C. s. 6109 for tax withholding and reporting purposes. Social Security numbers will also be used to determine whether a claimant owes an outstanding debt to a state agency or child support collected through a court, pursuant to Section 24.115, Florida Statutes.
FLORIDA LOTTO®, MEGA MILLIONS® and POWERBALL® jackpot prizes may be paid in 30 annual installments, and LUCKY MONEY™ jackpot prizes may be paid in 25 annual installments. CASH4LIFE Grand Prize and second prize may be paid for the natural life of the winner. Certain Scratch-Off games that offer an annual payment option may be paid in annual installments in accordance with the rule for that game.
FLORIDA LOTTO, MEGA MILLIONS, POWERBALL, LUCKY MONEY, CASH4LIFE and certain Scratch-Off games also offer a Cash Option method of payment – a one-time, lump-sum payment that jackpot winners