Florida Lottery - Lottery Offices

About Us

Florida Lottery Headquarters is located in Tallahassee. Players can claim winning tickets at any one of our nine district offices around the state, open Monday through Friday for walk-in or drop-off claims.

Please Note:
Scheduled appointment availability times vary by location. Click on any of the District Office locations listed below for map and driving directions.

Pensacola District Office

Trade Winds Shopping Center
6601 North Davis Highway - Suite 54
Pensacola, FL 32504-6301
Email: District Office
Call: (850) 484-5020
Office Hours: 8:00 am - 3:30 pm, CST
Schedule an Appointment at this Office

Tallahassee District Office

250 Marriott Drive
Tallahassee, FL 32301
Email: District Office
Call: (850) 487-7799
Office Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office

Gainesville District Office

Butler Plaza
3926 Southwest Archer Road
Gainesville, FL 32608-2342
Email: District Office
Call: (352) 334-3880
Office Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office

Jacksonville District Office

8206 Philips Highway - Suite 36 -
Jacksonville, FL 32256
Email: District Office
Call: (904) 448-4760
Office Hours: 8:30 am - 4 pm, EST
Schedule an Appointment at this Office

Florida Lottery Headquarters
(Prizes $1,000,000 and above; all winning tickets with an annual payment option)

250 Marriott Drive
Tallahassee, FL 32301
Email: Claims Processing
Call: (850) 487-7787
Office Hours: 8:30 am - 4 pm, EST
To schedule an appointment, please contact Florida Lottery Headquarters
at: 850-487-7707.
Winning tickets valued at $1 million or more and winning tickets with an annual payment option can be submitted to a Lottery district office; in this case, the district office will forward the claim to Lottery Headquarters for processing and payment.