Drop boxes are located at each Lottery district office and are accessible Monday - Friday, from 8:30 a.m. to 4:00 p.m, est., except for the Pensacola district office which is accessible 8:00 am to 3:30 p.m, cst. No appointment is needed to access the drop boxes, and the drop boxes are monitored by Lottery Security Officers. Payments will be made via check and mailed to the address listed on your claim form except for top prizes who will have funds transferred electronically.
If you have a winning ticket, please follow the information below to claim your prize:
Prizes of less than $600
should be claimed at any authorized Florida Lottery retailer.
The deadlines for claiming prizes for Draw, Fast Play, and Scratch-Off games have been extended as follows:
Winning Draw game tickets for drawings occurring on or after September 24, 2019 and on or before June 20, 2020, must be claimed on or before the 360th day after the winning drawing.
Claimants of winning Draw game tickets for drawings occurring on or after June 21, 2020, and on or before December 17, 2020, will have up to 360 days to claim prizes depending on the draw dates. For each day after June 20, 2020, the 360-day claim period will decrease by one day until the claim period reaches the statutorily required 180 days. For a complete listing of applicable draw dates with associated extended claiming deadlines, please click here.
Winning Fast Play and Scratch-Off tickets must be claimed on or before the 240th day after the announced end of game for games ending on or after January 22, 2020 and on or before August 1, 2020.
For more information on the documents needed to claim a prize, click here.
Health and safety are our top priorities; we appreciate your cooperation as we work together to respond to COVID-19. For the latest information regarding COVID-19, please visit www.floridahealth.gov/COVID-19